Zagreb Bank warns of SMS scams: 'Don't open the links'
The bank issued a warning through its mobile app after users began receiving fake messages about blocked accounts.
The bank issued a warning through its mobile app after users began receiving fake messages about blocked accounts.
Zagreb Bank has issued a warning to its customers through its mobile banking application following recorded attempts of SMS fraud. Scammers are sending fake messages in which they impersonate the bank and claim that the user's account has been blocked.
Users receive SMS messages that appear to come from Zagreb Bank with a message that their account has been blocked or suspended. The messages contain links that scammers urge users to open in order to resolve the problem.
The goal of this scam is to trick users into entering their personal information, including username, password and other sensitive information that allows access to bank accounts.
Zagreb Bank emphasizes that it never sends SMS messages with links requesting personal information. The bank urges users not to open suspicious links or share their information through such channels.
This is not the first time users have faced such fraud attempts. Similar cases have been registered earlier this year, indicating a continuous trend of cyber-attacks on Croatian banking customers.
Zagreb Bank advises users to report all suspicious messages to the bank and delete them without opening the links. Legitimate bank communication can always be verified through official channels, by calling the contact center or logging into the mobile application.
Users who suspect they have become victims of fraud should immediately contact the bank and change their login credentials.
