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Payouts Begin: Zagreb Residents, Check Your Accounts

The City of Zagreb has started disbursing cash benefits for August. Pensioners are divided into four groups, and here are all the details on amounts and conditions.

Foto: Wikipedia (Hrvatska pošta)
Summary
  • Payouts for August began on August 17 and 18, 2026.
  • Pensioners are divided into four groups with benefits ranging from €36.50 to €83.00.
  • Eligibility requires at least 5 years of continuous residence in Zagreb and income up to €350.
  • Other vulnerable groups also receive benefits, including recipients of the inclusion allowance.

The City of Zagreb has begun disbursing cash benefits for August 2026. The method of payment depends on whether the beneficiary receives the benefit via a current account or through Croatian Post, and citizens have been informed via the City's official Facebook page.

Payments for beneficiaries with open current accounts started on Monday, August 17, 2026. For those receiving benefits through Croatian Post, payments are being made from Tuesday, August 18, 2026.

Ten Days to Collect at the Post Office

Pensioners who have not received their benefit at their home address can collect it at post offices within ten days from the start of the payment period. After this deadline, retroactive payment is not possible.

Four Groups of Pensioners and Benefit Amounts

According to the Social Welfare Decision adopted by the Zagreb City Assembly, the right to a cash benefit is granted to pensioners who are Croatian citizens and have resided continuously in the City of Zagreb for at least 5 years before submitting their application. Their total income must be equal to or less than €350.00 per month.

Pensioners are classified into four groups based on the amount of their pension or total income:

  • Group I: pension or total income equal to or less than €190.00 - benefit €83.00
  • Group II: income from €190.01 to €250.00 - benefit €67.50
  • Group III: income from €250.01 to €300.00 - benefit €52.00
  • Group IV: income from €300.01 to €350.00 - benefit €36.50

Other Groups of Citizens Are Also Eligible

In addition to pensioners, the City of Zagreb provides cash benefits to other beneficiaries. This group includes those receiving funds to cover additional health insurance costs, individuals entitled to an allowance for care and assistance, and those receiving a personal disability allowance.

Also eligible are individuals with the status of parent caregiver or caregiver, residents of nursing homes entitled to a personal allowance, persons with disabilities using organized housing services, and beneficiaries of the national old-age allowance, child allowance, and inclusion allowance.

Where to Get Information

For further information, citizens can contact the City Office for Social Welfare, Health, Veterans, and Persons with Disabilities at Nova Cesta 1 and Vodnikova Ulica 14 in Zagreb.

FAQ
When did the August benefit payments start? +
Payments to current accounts began on August 17, 2026, and via Croatian Post on August 18, 2026.
How much is the benefit for Group I pensioners? +
Group I pensioners, with income up to €190, are entitled to €83.00 per month.
What if a pensioner does not receive the benefit at their home address? +
They can collect it at a post office within 10 days from the start of the payment period. After this period, retroactive payment is not possible.
Who else is eligible for cash benefits from the City of Zagreb? +
In addition to pensioners, those receiving care and assistance allowances, personal disability allowances, parent caregivers, nursing home residents, and recipients of the inclusion allowance are also eligible.

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